THESE POLICIES HAVE BEEN ESTABLISHED FOR YOUR SAFETY AND TO ENSURE AN ENJOYABLE RIDE AND SAFE OPERATION OF THE VEHICLE.
A TRIP MAY BE SCHEDULED BY TELEPHONING THE DISPATCH OFFICE AT 386-1350 OR 800-292-8959; 711 TTY
BE PREPARED FOR YOUR RIDE 60 MINUTES PRIOR TO THE SCHEDULED PICKUP.
CANCELLATIONS MUST BE PHONED INTO RBT. FAILING TO CALL WILL BE CONSIDERED A “NO SHOW”. NO SHOWS MAY RESULT IN A SUSPENSION OR TERMINATION OF SERVICE.
DRIVERS ARE NOT AUTHORIZED TO MAKE UNSCHEDULED STOPS.
ALWAYS USE HANDRAILS WHEN BOARDING OR EXITING THE VEHICLE.
USE SEATBELTS AND REMAIN SEATED DURING THE TRIP.
INFANTS MUST BE SECURED IN CHILD RESTRAINT SEATS.
SERVICE ANIMALS ARE WELCOME.
PERSONAL CARE ATTENDANTS RIDE FREE.
BE COURTEOUS.
DO NOT EAT OR DRINK ON-BOARD THE VEHICLE.
DISPOSE OF ALL TRASH APPROPRIATELY.
LIMIT CARRY-ON MATERIAL TO WHAT YOU CAN HANDLE WITHOUT ASSISTANCE.
THE USE OF TOBACCO, ALCOHOL AND ILLEGAL DRUGS IS PROHIBITED.
THE POSSESSION OF DANGEROUS OR UNAUTHORIZED MATERIALS, SUCH AS EXPLOSIVES OR FIREARMS IS FORBIDDEN.
CONTACT RBT WITH COMPLAINTS, CONCERNS OR SUGGESTIONS.
RBT RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE WHO CONDUCTS THEMSELVES IN A MANNER WHICH IS DEEMED DANGEROUS, DISRUPTIVE OR MAY OTHERWISE IMPOSE CONCERNS FOR THE SAFETY OF PASSENGERS, TRANSIT EMPLOYEES OR THE VEHICLE.